רכיבים

The system contains a diverse database of off-the-shelf solutions for known problems and allows the user to search semantically according to the type of problem he is looking for. The database is dynamic and allows the addition of new solutions and the updating of existing solutions. You can add diagrams and instructional videos to each solution. In addition, you can create an area of common questions and answers To allow users quick access to useful information. Knowledge management areas promote self-solutions by users (Self Service) without activating the human service system.